Shipping Policy
At Kanak Taara Jewels, we ensure that every piece you order reaches you safely, securely, and beautifully packaged — just as it was crafted.
Where We Deliver
Kanak Taara Jewels proudly delivers across India, covering all major states and cities.
To ensure smooth delivery, we request customers to provide:
Complete shipping address
Correct PIN code
Valid contact number
Please note that courier partners do not deliver to P.O. Box addresses.
We work with trusted logistics partners such as DTDC, Blue Dart, and other reputed courier services to ensure reliable delivery.
Deliveries are generally made on working days (Monday–Saturday).
No dispatches are made on Sundays or Public Holidays, as our logistics partners do not operate on these days.
Dispatch & Processing Time
Orders are typically processed within 48–72 hours of confirmation.
Estimated delivery timeline is 3–7 business days after dispatch, depending on your location.
For certain designs, dispatch timelines may vary depending on availability. The estimated shipping timeline mentioned on the product page is indicative and may change based on demand or stock status.
If there is any unusual delay, our team will notify you via email or WhatsApp.
Multiple Item Orders
If you order multiple products, they may be shipped separately to ensure:
Faster dispatch
Safer transit
Availability-based fulfillment
You may receive your items in different packages on different days.
Shipping Charges
Free Shipping across India
ORStandard shipping charges apply at checkout
Any additional charges due to incorrect address details or re-shipment will be borne by the customer.
Order Tracking
Once your order is dispatched, you will receive:
A confirmation email/message
Courier partner details
Tracking number
Tracking details may take up to 24 business hours to become active on the courier partner’s website.
You can also track your order through the “My Account” section on our Website.
Address Modification Requests
Once an order is placed, modifications are generally not permitted.
However, address change requests may be accommodated within 24 hours of placing the order, subject to dispatch status.
For urgent changes, please contact us immediately at:
📧 kanaktaarajewels@gmail.com
Incorrect or Incomplete Address
Customers are responsible for providing accurate shipping details.
If an incorrect address results in:
Delivery failure
Return to origin
Re-shipment charges
Courier penalty fees
These additional charges will be borne by the customer.
Transit Risk & Lost Shipments
All orders are carefully packed and handed over to reputed courier partners.
Once the shipment is handed over and marked as delivered by the courier, Kanak Taara Jewels is not liable for theft, loss, or damage occurring after delivery at the provided address.
In rare cases of lost shipment in transit, we initiate an investigation with the courier partner.
If confirmed lost, we will reship the product or offer an appropriate resolution.
Packaging
Every Kanak Taara Jewels piece is:
Carefully wrapped for protection
Securely boxed
Safely sealed for transit
Our packaging ensures your jewellery arrives in perfect condition, ready to wear or gift.
Delays Beyond Our Control
While we strive for timely delivery, delays may occur due to:
Weather conditions
Festival rush
Courier disruptions
Government restrictions
Force majeure events
In such cases, refunds or cancellations due to delay alone may not be entertained. However, we always aim to provide fair resolutions on a case-to-case basis.
Shipping Types
Standard Shipping
Delivery within approximately 3–7 business days after dispatch.
Billing Address vs Shipping Address
Billing Address: Address registered with your payment method.
Shipping Address: Address where you would like your order delivered.
Please ensure both details are entered correctly at checkout.
If Your Order Is Lost in Transit
In the rare event of a shipment being lost:
We wait for confirmation from the courier partner (usually up to 10–15 business days).
Upon confirmation, we will either reship the order or offer an alternative resolution.
Your satisfaction remains our priority.
A Note from Kanak Taara Jewels
Every order you place carries our promise of elegance and care.
From our hands to your doorstep — we deliver not just jewellery, but an experience.